{"id":194,"date":"2025-03-21T15:55:47","date_gmt":"2025-03-21T13:55:47","guid":{"rendered":"https:\/\/lightcyan-spider-505803.hostingersite.com\/?page_id=194"},"modified":"2025-06-01T08:56:59","modified_gmt":"2025-06-01T05:56:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.futuregardens1.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0647 \u0627\u0644\u0634\u0627\u0626\u0639\u0647"},"content":{"rendered":"<section class=\"section\" id=\"section_1403457679\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1257804105\">\n\n\n\t<div id=\"col-823928143\" class=\"col medium-10 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h1>\u0627\u0644\u0623\u0633\u0626\u0644\u0647 \u0627\u0644\u0634\u0627\u0626\u0639\u0647<\/h1>\n<p>Find answers to common questions about shipping, payment, and returns.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-823928143 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-center\"  id=\"row-2092020685\">\n\n\n\t<div id=\"col-1637414854\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-471205969\">\n\n\n\t<div id=\"col-426189107\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements.png 256w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements-100x100.png 100w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements-150x150.png 150w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements-200x200.png 200w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/shipping-icon-flatelements-50x50.png 50w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" title=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Shipping<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-120635503\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1615706827\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1615706827-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-need-to-modify-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1615706827-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What if I need to modify my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1615706827-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1615706827-label\">\n\t\t\t\n\n<p>If your order hasn\u2019t been shipped yet, you can contact our support team to request modifications. Once shipped, changes may not be possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2202883832\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2202883832-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-need-to-change-my-shipping-address?\" aria-expanded=\"false\" aria-controls=\"accordion-2202883832-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What if I need to change my shipping address?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2202883832-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2202883832-label\">\n\t\t\t\n\n<p> Please contact us as soon as possible. If the order hasn\u2019t left our warehouse, we\u2019ll update the address for you.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1730151010\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1730151010-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-same-day-delivery?\" aria-expanded=\"false\" aria-controls=\"accordion-1730151010-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I get same day delivery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1730151010-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1730151010-label\">\n\t\t\t\n\n<p>Same-day delivery is available in selected areas. Please check availability during checkout or contact support.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-115517808\">\n\n\n\t<div id=\"col-1493944065\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements.png 256w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements-100x100.png 100w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements-150x150.png 150w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements-200x200.png 200w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/payment-icon-flatelements-50x50.png 50w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" title=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Payment<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-817716066\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3915002361\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3915002361-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-3915002361-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods do you accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3915002361-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3915002361-label\">\n\t\t\t\n\n<p>We accept credit\/debit cards, cash on delivery (available in specific regions), mobile wallets, and KiOSK payment services.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3354229356\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3354229356-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-my-payment-information-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-3354229356-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is my payment information secure?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3354229356-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3354229356-label\">\n\t\t\t\n\n<p> Yes, we use industry-standard encryption to protect your payment details.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1564769891\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1564769891-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-pay-with-cash-on-delivery?\" aria-expanded=\"false\" aria-controls=\"accordion-1564769891-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I pay with cash on delivery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1564769891-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1564769891-label\">\n\t\t\t\n\n<p>Yes, cash on delivery is available for select locations. You\u2019ll see the option at checkout if eligible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-853553961\">\n\n\n\t<div id=\"col-1662591144\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements.png 256w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements-100x100.png 100w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements-150x150.png 150w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements-200x200.png 200w, https:\/\/www.futuregardens1.com\/wp-content\/uploads\/2025\/03\/returns-icon-flatelements-50x50.png 50w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" title=\"\">\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Returns<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1921133829\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2443819187\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2443819187-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-2443819187-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is your return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2443819187-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2443819187-label\">\n\t\t\t\n\n<p>You can return most items within 14 days of delivery. Items must be unused and in original packaging.\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1614598318\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1614598318-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-start-a-return?\" aria-expanded=\"false\" aria-controls=\"accordion-1614598318-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I start a return?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1614598318-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1614598318-label\">\n\t\t\t\n\n<p> Contact our support team or use the return form on our website. We\u2019ll guide you through the process.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2851659226\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2851659226-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-items-that-cannot-be-returned?\" aria-expanded=\"false\" aria-controls=\"accordion-2851659226-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are there items that cannot be returned?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2851659226-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2851659226-label\">\n\t\t\t\n\n<p>Yes, certain items like perishable goods or custom products are non-returnable. Check the product page for details.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1355754777\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1355754777 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1110847604\">\n\n\n\t<div id=\"col-255137205\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(244, 244, 244);\" >\n\t\t\t\n\t\t\t\n\n<h3>Still have a question?<\/h3>\n<p>Please contact us for more information.<\/p>\n<a href=\"https:\/\/wa.me\/+201002977381\" class=\"button primary\" target=\"_blank\" rel=\"noopener\">\n\t\t<span>Get in touch in whatsapp<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1110847604 > .col > .col-inner {\n  padding: 40px 20px 40px 20px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #row-1110847604 > .col > .col-inner {\n    padding: 40px 40px 40px 40px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1403457679 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-194","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/pages\/194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/comments?post=194"}],"version-history":[{"count":4,"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/pages\/194\/revisions"}],"predecessor-version":[{"id":1849,"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/pages\/194\/revisions\/1849"}],"wp:attachment":[{"href":"https:\/\/www.futuregardens1.com\/ar\/wp-json\/wp\/v2\/media?parent=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}